Complaints & Reviews About CMS Call Center (Continental Message Services)
CMS Call Center
41 Soutch Grant Avenue
Columbus, OH 43215
About CMS Call Center:
Dedicated to customer service and operational excellence, CMS Call Center – Continental Message Solution is an award-winning call center and live answering service serving the communication needs of clients worldwide.
Founded in 1967 in Columbus, OH, CMS Call Center was initially established to provide answering and secretarial services to the businesses of Central Ohio. Since then, CMS has developed fully customizable products and supports many different industries worldwide.
CMS Call Center is headquartered on Grant Avenue in the Discovery District of Downtown Columbus, OH. Within 4 blocks of 3 Colleges and Universities and a few miles from 3 more, including one of the nation’s largest and highly regarded public universities, The Ohio State University (4 miles).CMS actively employs some of the brightest young talent who have moved to Columbus for their education.
Pros: CMS offer 24/7 solutions for call overflow support and emergency support. They offer both answering service and call center services. They can support over 100 language needs
Cons: They offer very limited outbound calling solutions.
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