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When Call Centers Compete For Your Business – You Get A Better Rate. Most lawyers have someone answering their calls 9-5 but might be surprised at how much business you lose from the legal issues and calls that arrive after hours. The way it works for attorneys that practice law such as personal injury, DUI, and criminal law is their new clients are generally in high emotional states and want to speak with a lawyer on the spot, and an answering machine wont do. So what happens? You guessed it, the client hangs up and calls the next listing, but had they received an attorneys answering service or Virtual Secretary Service they would not have.
PRI has pre-screened over 500 call center service and customer support providers and can help you get the best rate from the top vendors and save your company time and energy.
Legal – Attorney virtual receptionists are available to answer calls 24/7 and handle nearly any need imaginable from a prospective or existing client. They can manage your schedule via an online calendar, collect intake information, patch calls and take detailed messages and instantly send them to you by email or text message. Attorneys spend a great deal of time in court, with clients or buried in paper work and playing secretary is not exactly what they want to spend their time doing. After all, they didn’t go to law school to be a glorified secretary.
Answering Service Quotes
Pre-Screened Vendors
An attorney answering service or lawyer answering service acts just as though they were your in house receptionist with the exception that instead of paying her by the hour (with benefits) you only pay for time used. Yep – it’s far less costly and often more efficient because she never sleeps or takes breaks.
We’ll help you get top Lawyer Answering Services to compete for your business. We have researched hundreds of firms and we can help you avoid the pitfalls of hiring the wrong company while still getting a rate that is well within your budget.
Virtual Lawyer Receptionist
You might be surprised to learn that there are no limits to what an answering service can do for your practice. You’ll be amazed at how much time you’ll save and how it literally impacts your quality of life.
Services Include:
- Answer for Multiple Lawyers with various message delivery options.
- Assistance requests and collect calls from incarcerated individuals
- Screening with options to connect to our receptionist.
- Stand-alone voice-mail messages delivered in .wav format via e-mail.
- Bilingual law receptionists
- New client appointment scheduling via online calendars
- Weed out Solicitation calls
Some attorneys desire to have messages taken for all existing clients while still having new clients (new money) patched directly through to them. There’s no limits to what a legal answering service can do.
A legal receptionist will also create a professional image for your practice that tells your customer that you are a serious law firm and they can count on you. Let us help you connect with a top attorney answering service today.
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