Contact Center Service Review 2017
When Call Centers Compete For Your Business – You Get A Better Rate. Telephone Contact Centers Services provide solutions to companies using a wide array of tools like telephone, email, live online chat, fax and even letters. The primary purpose of this type of service is to manage customer interaction. Some companies will find that doing this in-house may cost more time and money than outsourcing it to a third party contact center that specializes in customer interaction.
The most commonly used product is the Help Desk Support which is set up to assists customers with technical questions and guide them through frequently asked questions about products, software or equipment. These services work well with the utility, ecommerce site, and bank industries but can serve well to nearly any business.
A top contact center should be fully staffed and able to handle all of your inbound call and have a 99.9% answer rate (within three rings).
We have reviewed the top providers and will help you connect with a contact center than meets your specific requirements. Let us get them to fight for your business and we’ll get you the best rate.
|Call Center Company||Top Rated - Score||Order Processing||24 Hour||Locations||Inbound Agents||Compare Pricing|
|On Brand 24||3||300+|
|CMS Call Center||4||40+|
|800 We Answer||5+||100+|
|Specialty Answering Service||4||300+|