Best Order Taking Answering Service of 2021
The world of eCommerce and online order taking has opened innumerable doors for entrepreneurs and established businesses alike, allowing even a one-person operation to reach clients all over the world. Of course, the extensive reach that eCommerce websites provide doesn’t mean a thing if you’re not available to your customers when they call. Then again, if you’re always being interrupted by the phone, how will you ever get any real work done?
Our latest review of order takings and processing answering service providers will help you find the best solution complete with buyers advice and price comparisons.
List of Top Order Taking Call Centers
| Order Taking Call Service Provider | Top Rated - Score | Payment Processing | 24 Hour | Locations | Inbound Agents | Compare Pricing | |
|---|---|---|---|---|---|---|---|
 | AnswerConnect |  |  | | 4 | 300+ |  |
 | LiveAnswer | | | | 3 | 100+ | |
 | AnswerNet | |  | | 5+ | 300+ | |
 | MAP | | | | 5+ | 500+ | |
 | VoiceNation | | | | 4 | 100+ | |
 | Appletree Answers | | | | 1 | 100+ | |
 | XACT Contact Center |  | | | 1 | 300+ | |
 | Go Answer | | | | 3 | 500+ | |
 | On Brand 24 | | | | 3 | 300+ | |
 | Callsbo | | | | 1 | 40+ | |
 | Contact One | | | | 4 | 40+ | |
 | The Connection |  | | | 4 | 100+ | |
 | CMS Call Center | | | | 4 | 40+ | |
 | Answering Service United | | | | Unknown | 40+ | |
 | Answering Innovations | | | | 1 | 40+ | |
 | Patient Calls Answering Service | | | | Unknown | 40+ | |
 | Answer Center | | | | 1 | 40+ | |
 | TelAssist |  | | | 1 | 40+ | |
 | 800 We Answer | | | | 5+ | 100+ | |
 | Specialty Answering Service | | | | 4 | 300+ | |
The answer is simpler than you think. A top-rated answering service for your e-commerce website will give you the around-the-clock inbound call coverage you need without breaking your concentration or breaking the bank. You’ll be able to do what you do best while our highly trained inbound call specialists focus on your phone calls. And with our comprehensive order taking answering service, you’ll not only never miss a call—you’ll never miss a sale, either.
Compare Answering Services for Ecommerce Websites
The best-rated eCommerce answering service provides more than just a 24 hour a day, 365 days per year staff of virtual receptionists to answer your phone calls. Custom scripts keep your brand intact and your customers feeling confident and cared for—they’ll never know they’re talking to an off-site call center. And that still isn’t all our answering service can do for your eCommerce website and business.
Order Processing is a Breeze with a Qualified Answering Service
The training and technology that live virtual receptionists are equipped with enables them to take customer orders over the phone, process payments directly or securely record and transmit payment information, and even communicate with your vendors or shippers if you run a drop-ship or similar eCommerce website. We can even customize the ordering process to help you sell additional complimentary items when your customers call with an order in mind.
You’ll never miss an opportunity for a sale, and your customers will end each transaction completely satisfied with their experience ordering from your e-commerce website. With an online order taking answering service, you can watch your revenue grow as your customers return again and again. You can keep your website and your business running without ever picking up the phone, watching the money roll in while we handle the calls.
Full Service When We’re Answering the Phones
Your customers get the benefit of outstanding customer service and the ability to call anytime, day or night, to place an order to simply to speak with someone about your products. You get the benefit of knowing we can handle any call that comes in with the best possible outcome for your business while you save time and money by letting us handle your inbound calls. It truly is a win-win situation.
Give us a call or contact us today to see how answering service solutions can help take your eCommerce website to the next level, and for less than you’d expect.
Order Taking Services Include:
-Telephone customer service – The “email and chat” feature with live Customer Service Agents.
-Email support – Generally Auto-responder or personalized, one-on-one emails that offer your customers valuable information and service.
-Instant Messaging and Live Customer Service Chat
-Subscription Renewals and Sales
Teams can walk you through the process of creating your order taking service, and show you how to improve your images and the way your business handles orders and serves your customers.