Call Center Reviews

AnswerForce Review – Updated January 2, 2019

Top 10 Call CentersAnswerForce
PO Box 4300
Portland, OR 97208-4300
www.answerforce.com
800-461-8535

Overall Rating
4.5-Star Rating

About AnswerForce

AnswerForce Review

AnswerForce is to top rated answering service for small to medium sized businesses. They offer sophisticated and high-end technology to streamline your business and help you to become more successful. Clients use their tools to maximize productivity, increase customer satisfaction and expand their business.

Their call center supports 24/7 inbound call answer services, CRM integration, lead capture solutions, and live web chat services.

AnswerForce prides in specialty answering services to provide tailor-made solutions for your business. Their associates comprises of industry-oriented teams, who are bright and industry-savvy and uses a friendly tone to ensure your customers feel welcome and relaxed. They believe that the training and detailing for each industries differ from each other. They are equipped with your industry specifications to help deliver better results. You get 90 minutes of talk time to $100 with each additional minute charged at $1.25, and the set up fee is $49.

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Pros: With over 50 million calls answered they have lots of experience. Their staff usually answers calls withing 4 rings.

Cons: They do not offer outbound services. They do not publish their rates unless you give them your email address.

More About AnswerForce:

  • Live 24/7 call answering
  • Inbound call support
  • CRM Integration
  • Live Web Chat Services
  • Click to call programs
  • Easily integartes with SaleForce, ZoHo, Webhooks, Constant Contact, Zapier
  • $49 Set up fee
  • Plans start at $100/month for 90 minutes

Clients: GPS Technologies, Handyman Matters, Progressive Comfort Solutions

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More About AnswerForce

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