Call Center Reviews

AnswerNet Review | Pros & Cons

Top 10 Call CentersAnswerNet
3930 Commerce Avenue
Willow Grove, PA 19090

Overall Rating
5-Star Rating

About AnswerNet:

AnswerNet Review

We call AnswerNet ‘one of the Nations best, most reliable call centers’.

AnswerNet has 28 call centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications, market research to name only a small selection of contact management solutions provided to several thousand clients who process tens of millions of contacts every year.

Rightfully so, AnswerNet has been recognized as an award winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies”, Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.”

You can be certain in the quality of AnswerNet’s team of employees—from the call center operators who handle your phone calls to the team of professionals that manage your campaign. By providing supportive work environments, in which they all learn from each other, AnswerNet attracts and retains the right people to deliver superior performance. The communication lines are always open, right to the top, and direct to you.

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Pros: Answernet has multiple locations which protects against downtime due to inclement weather or power outages. They car able to support Hispanic callers and operate 24/7. They offer full outbound services including telemarketing and mystery shopping solutions. You can get 30 minutes for $39.50 ($1.05 for overages).

Cons: Pricing plans and packages are not published, but you can request through live chat.

More About AnswerNet:

  • Inbound & Outbound Solutions
  • Hotline Service
  • RSVP
  • Interactive Voice Response Service
  • Online Appointment Scheduling
  • Lead Generation
  • Plans start at $49.95 for 50 Minutes ($1/minute overage)
  • $25 Set up fees

Clients: Not available

Not Sure About AnswerNet as the best solution? See other top reviews on answering service companies below.

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AnswerNet Advantages

AnswerNet – The Ultimate Solution for Query Resolution


As a busy professional, I often find myself in need of quick, accurate answers to a wide range of questions. It was with great delight that I discovered AnswerNet, a powerful AI-driven platform that delivers reliable solutions to queries in real-time.

Interface and User Experience:

AnswerNet’s interface is clean, sleek, and user-friendly. Its minimalist design allows users to focus on their questions without being overwhelmed by unnecessary bells and whistles. The search bar is prominently displayed, and users can easily access advanced features and filters as needed. AnswerNet’s mobile app is equally well-designed, making it easy to get answers on the go.

Performance and Accuracy:

AnswerNet’s AI-driven engine is truly impressive. The platform consistently delivers accurate, comprehensive answers across a variety of topics, ranging from technical queries to pop culture trivia. Moreover, the AI is adept at understanding the context and nuances of each question, ensuring that answers are relevant and appropriate. On the rare occasion when AnswerNet couldn’t provide a definitive answer, it still offered helpful suggestions and resources for further exploration.

Advanced Features:

AnswerNet goes beyond basic search capabilities by offering a range of advanced features. Users can engage in a more interactive experience by asking follow-up questions, allowing for a deeper exploration of the topic. Additionally, the platform offers personalized recommendations based on users’ search history, making it easy to discover new areas of interest.

Customer Support:

In the few instances when I required assistance, AnswerNet’s customer support team was prompt and efficient. Their knowledgeable representatives were able to address my concerns and provide helpful guidance, demonstrating a genuine commitment to user satisfaction.


Considering the value it provides, AnswerNet’s subscription pricing is reasonable and competitive. They offer various plans to accommodate different needs, from individual users to large corporations. With a free trial available, it’s easy to test out the platform and determine if it’s the right fit for your needs.


AnswerNet has become an indispensable tool in my daily routine. Its powerful AI, user-friendly interface, and advanced features make it a top choice for anyone seeking accurate answers to a wide range of questions. I highly recommend AnswerNet for both personal and professional use, as it delivers on its promise of providing quick, reliable solutions for any query.

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AnswerNet Complaints & Reviews November 20, 2015