Call Center Reviews

CMS Call Center (Continental Message Services) Review – Updated October 14, 2019

Top 10 Call CentersCMS Call Center
41 Soutch Grant Avenue
Columbus, OH 43215
www.continentalmessage.com
800-369-8908

Overall Rating

About CMS Call Center:

Hands down, CMS call center is the most reliable company in Columbus Ohio. This company fared well all across the board.

CMS Call Center Review

Dedicated to customer service and operational excellence, CMS Call Center – Continental Message Solution is an award-winning call center and live answering service serving the communication needs of clients worldwide.

Founded in 1967 and located in Columbus, OH, CMS Call Center was initially established to offer answering and secretarial services to the small businesses of Central Ohio. Since then, CMS has developed fully customizable products and supports many different industries worldwide.

CMS Call Center is headquartered on Grant Avenue in the Discovery District of Downtown Columbus, OH. Within 4 blocks of 3 Colleges and Universities and a few miles from 3 more, including one of the nation’s largest and highly regarded public universities, The Ohio State University (4 miles).CMS actively employs some of the brightest young talent who have moved to Columbus for their education.

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Pros: CMS offer 24/7 solutions for call overflow support and emergency support. They offer both answering service and call center services. They can support over 100 language needs

Cons: They offer very limited outbound calling solutions.

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