Call Center Reviews

Signius Communications Review | Pros and Cons, and Alternatives

Top 10 Call CentersSignius Communications
8915 Knight Road, SUite 8915
Houston, TX 77054

Overall Rating
5-Star Rating

About Signius Communications:

Overall Signius Communications is a top answering service provider and ranked very well in all areas. Signius Communications has 99% up-time, state of the art technology, and some of best experienced managers in the industry. This is company you can trust to get the work done.

Signius Communications is a U.S. based live answering service with 13 locations. Offices are in Arlington,TX; Chicago, IL; Granada Hills, CA; Houston, TX; Indianapolis, IN; Melbourne, FL; Miami, FL; Mobile, AL; New York, NY; Phoenix, AZ; Salisbury, MD; South Bend, IN. With Signius Communications on your team, small business owner can be confident that their business are well cared for, 24/7. Whether you manage a real estate company or a law office, they can customize a unique customer support solution to fit your organization’s communication needs and budget. 

Signius Communications is a entirely US-based and their phone agents are properly equipped with state-of-the-art technology to help ensure the best quality of phone answering services that their customers have come to rely on. They have been serving thousands of businesses since 1929. Signius Communications has helped their clients–to reduce business operating costs, improve customer service levels and focus more of their time and energies where it matters most.

Compare Quotes

Pros: Signius Communication has multiple locations and update is 100%. Client services are not impacted by weather, power outages, and other matter to affect smaller mom and pop phone answering services.

Cons: Systems are not always streamlined and may be difficult to replicate with growth.

More About Signius Communications:

  • 100+ Agents
  • Rigorous screening and on-boarding
  • Very robust online tools and reporting
  • Order processing management
  • Continuous training is part of our culture
  • ROI Diagnostics & Reporting
  • Performance expectations exceed industry standards
  • High retention rate helps ensure consistency and quality

Clients: Not Available

Not Sure About Signius Communications as the best solution? See other top reviews on answering service companies below.

View Top 10 List

Video About Signius Communications Solutions

Signius Advantages

Signius is a professional answering service that provides customized solutions for businesses of all sizes. With more than three decades of experience in the industry, Signius has established itself as a trusted partner for businesses seeking to enhance their customer service and communication capabilities.

One of the standout features of Signius is its 24/7 availability, which ensures that businesses never miss a call or message. This is particularly valuable for businesses that operate outside of standard business hours or have a high volume of calls that need to be answered quickly. Signius also offers bilingual answering services, making it easy for businesses to communicate with Spanish-speaking customers.

call center worker

Signius provides a range of services, including live answering, virtual receptionist, message taking, order entry, and appointment scheduling. These services are customizable to meet the specific needs of each business, with options for call forwarding, call routing, and call screening.

Another advantage of using Signius is its state-of-the-art technology, which includes a web-based portal for managing call activity and accessing call recordings. This makes it easy for businesses to monitor their communication activity and ensure that all customer interactions are handled in a professional manner.

Overall, Signius is a reliable and efficient answering service that can help businesses improve their communication and customer service capabilities. With its 24/7 availability, bilingual services, and customizable solutions, Signius is a top choice for businesses seeking to enhance their operations and provide an exceptional customer experience.

Compare Quotes
Signius Complaints & Reviews January 8, 2017