Xact Telesolutions Review | Pros, Cons, And Alternatives
Xact Telesolutions
7107 Crossroads Blvd, Suite 103
Brentwood, TN 37027
www.myxact.com
407-478-9700
Overall Rating
About Xact Contact Center:
With more than 100 years combined experience, the proof is in the leadership. Meet the proven leaders of XACT and understand the difference we provide to their clients under their exceptional direction and management.
Their Technology: State of the art call processing technology along with direct Internet integration allows them to service customer needs with the best platform available. Their employees are trained using a forward-thinking Wiki training system to ensure that their clients truly receive the best of the best in service and quality.
What makes them unique in the products and services they deliver to various clients. Their mission statement may tell you why!
Company Culture: XACT specialists love working for them and they truly enjoy what they do. The core principals of why are based on their company culture of teamwork. Their team atmosphere is one that is hardworking and diligent.
Strategic Partners: They try and offer their clients the complete package — and they’ve partnered with people who help them achieve those goals.
Pros: Xact offers modern technology and advanced call routing solutions. The have a cost effective call center service and streamlined training.
Cons: Their online chat service was not very impressive not informative. Website is cluttered and to find information about specific offers and call center solutions.
More About XACT Telesolutions:
- Help desk & Call Filtering
- Disaster Recover Call Support
- Communications Consulting
- Specialized Training
- Advanced Call Routing
- Click to call
- VoIP Solutions
- Pricing Not Available
Clients: American Society of health System Pharmacists, Excelsior College, GoldMail, Directo, DormRoom Movers, High Beam Research, BioIQ
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