• Inbound & Outbound Call Center Services Inbound & Outbound Call Center Services

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  • Answering Service, Appointment Setting, Lead Generation Answering Service, Appointment Setting, Lead Generation

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Call Center Services

Answering Service, Appointment Setting Services, Lead Generation. Inbound & Outbound. Nobody has more advanced technology and custom tailored solutions for your unique business needs.

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Testimonial

“I would highly recommend PRI for their call center services. Simply put, PRI has far exceeded our expectations generating new advertisers for our online business directory.”

Steve Wheat


Loudoun Times Mirror


 

Clients



Answering Service

 In today’s highly competitive business world every call must be answered by a live receptionist or you risk losing business. There is just no substitute for a live human being taking telephone calls and fielding your customers needs 24 / 7, after hours, emergency, weekends or even just for call over flow. A professional contact center and live answering service will improve your image and help you to acquire new customers no matter what day or what time customers call you on the phone. Today an answering service is used by thousands of small businesses, fortune 500 companies, attorneys, Realtors, HVAC and contractors, higher education, apartment complexes, doctors, physicians, mortgage brokers and more.

Call Center Services

 There are several types of call center services that offer affordable inbound or outbound customer support and help desk support using live agents and web-enable systems. New technology allows for state of the art order taking, appointment making or canceling, reservations, surveys & customer contact, seminar & event registration and more. Low cost services offer VOIP and instant messaging. The use of quality call center services guarantees that your customer continuously receives professional and courteous support from well trained outsourced virtual receptionists. We can connect you with reviews, and side by side pricing quotes for call center services like retail order taking, tech support, loyalty programs, scheduling, cross-selling or up selling and customer relationship management (CRM).

Appointment Setting Services

 Thousands of CEO’s, President, Executives and businesses are taking advantage of appointment setting services to achieve maximum results in as little time as possible and seeing upwards of a 50% increase in sales or performance. Services include telemarketing, b2b sales, and other outsourcing techniques to set qualified appointments that increase revenue while reducing your costs. New customer acquisition is simply part of company growth and a top appointment setting services provider will help you to reach your sales goals much faster. They’ll help increase your market presence via cold calling, business development and employing industry specific lead generation techniques and tips that have been time tested and fail proof.

Lead Generation Services

 Keeping sales agents busy with hot, ready to buy qualified leads is critical and may be very challenging unless you partner with a company that offers business lead generation services and prospecting or b2b cold calling. Lead qualification is highly time consuming and better left to a call center dialing thousands of numbers back to back and it can also be very affordable. They can create sales opportunities and assist you by connecting you with serious decision makers through their outbound appointment setting, creation of new business leads, telemarketing, or email promotions.